FAQ

I ordered the wrong item, what can i do?

If you've placed your order within the last 1 hour please contact us urgently. In the subject of your email write your order number and the basis for your email. For example, write "Order 0000 Product Change." If more than 1 hour has passed you can still email us nevertheless we may be limited in what can be done as our print system is automated.

How long until i receive my products?

Approximate shipping times are as follows:

Up to 7 Bussiness days for US orders.Up to 10 Bussiness days for Australia, UK, and European orders.Up to 14 Bussiness days for the rest of the world.

Please note this does not include production time.

How long is production time?

Please allow up to 5 business days for production (7 during peak periods e.g. Holidays).

All of our products are produced "on-demand" meaning we only make them when you order, we do this so that we can ensure the highest level of quality possible.

It's important to remember to add production time on top of shipping time.

Where do you ship from?

We ship using print partners located in the US, Australia, Canada, and UK.

Our product/s automatically ship from the closest Facility. 

I only received part of my order?

Our products are packed in individual & fitted packaging to ensure the safest possible delivery. 

Due to this, some products may arrive at different times. 

If your products arrive separately, please wait a few days for the remainder of your order to arrive.

If you have any concerns, we're always available to help via email at hello@vitaledgeco.com.

My delivery hasn't arrived!

Don't worry, please wait a few more business days, or contact us. We guarantee all purchases, so if yours is lost or unable to be delivered for any reason we will send a new one out free of charge.

What payment methods do you accept?

We accept all major credit cards including VISA, MasterCard, Amex & more.

Is my information secure?

Absolutely! We use Shopify Payments for all checkouts and understand your security is the first priority.

Shopify Payments is the worlds leading payment platform for e-commerce stores. Your details are never saved and no one will have access to them.

Shopify also guarantees the safety of your payment, giving you additional peace of mind.

My question wasn't answered, what should I do?

Contact us through our website or email hello@bushidoco.com and we'll get back to you. We generally try to respond within a few hours but please allow up to 24 hours for a response.

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We Support Artists

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Fitted Packaging

Safe travel for your packages.

100% Safe Inks

No harsh chemicals in your home.

Fast And Easy Tracking Shipping

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